From ITS Wiki

ITS Mission Statement

The mission of the Office of Information Technology Services is to provide a comprehensive technology environment in support of the College's educational mission. This environment will contain a minimum baseline technology defined for all constituents and a replacement/renewal policy for all faculty and professional staff and, in cooperation with the Center for Teaching and Learning, a strategy for equipping and supporting technology in all instructional areas. Further, it will include a modern and dependable infrastructure upon which the campus intranet functions with a robust connectivity to the Internet. The environment will also include current versions of software applications required for the full functioning of the academic program and the administrative support function, properly administered within the legal constraints of all copyright requirements. Information Technology Services shall provide support for and service of the software and hardware in the environment to include training that is appropriate for all community users.

Departmental Goals

1. Establish and maintain a reliable and dependable network infrastructure which includes a high-speed backbone with appropriate secondary cabling, robust server structures, a minimum baseline level of hardware for users, and appropriate security to support the educational and administration functions of the College.

2. Identify and implement – in collaboration with the Center for Teaching and Learning – the facilities and applications required to enhance the instructional program by using the tools of information technology.

3. Coordinate the interoperability of the administrative information systems and their various support processes.

4. Create an appropriate technology setting in the residence halls that supports full access by students to the College's academic and administrative services as well as legitimate and reasonable recreational activities.

5. Provide generalized user support services to enable campus constituents to engage in their day-to-day activity involving technology, both the dependability of the hardware and the functionality of the software.

6. Enact a planned program of College technology initiatives that are the result of the strategic planning process.