Portal:DesktopSupport

From ITS Wiki

General Support

Accessing Centre the Wireless Network as a Guest

Alumni Email Forwarding Service

Office 2007 Handout

Tips for using Centre Net for Faculty

Tips for using Centre Net for Students

Computer won't power on - What to try first when your computer won't power on

Finding the MAC address for your game console

How to change your password from off campus - Directions for changing your password though Centre's web site.

Windows Support

Virus and Spyware Removal - Guide to removing common viruses and spyware.

IMAP Email Settings - List of settings to use when connecting to Centre's Exchange server with IMAP.

Installing the KeyServer client - Guide to installing the Keyserver client onto Windows desktops and laptops.

Installing the MDID 2 Application - Guide to installing the slide library image viewer program.

IMAP Email Settings - List of settings to use when connecting to Centre's Exchange server with IMAP.

Using Outlook XP - Guide to the use of Microsoft Outlook XP.

Filtering with Outlook - Settings for filtering SPAM that has been tagged by Centre's Barracuda SPAM Gateway

Updating your personal SPAM gateway block & white lists - How-to updating your personal SPAM gateway settings.

Accessing your server and web space from Windows - This guide provides direction for faculty, staff and students on accessing your personal server storage and web site space as well as how to access your department or organizational web site space from a Microsoft Windows machine.

Adding your personal computer to the Centre workgroup - This process may be need for students to access some network file services.

Installing Windows XP Service Pack 2 - How to updated your Windows XP machine with SP2

Changing Product Key in Windows XP - How to replace a pirated product key in Windows XP with a legitimate product key purchased from Microsoft and affiliated vendors.

Installing and using 7zip - An alternative to Winzip.

Installing B.A.S.I.S - Installing the B.A.S.I.S client software for Public Safety.

Mac Support

Connecting your iPhone to Centre's WiFi Network

Setting up Mail.app - Guide to configuring Mail.app to connect to the Centre email system.

IMAP Email Settings - List of settings to use when connecting to Centre's Exchange server with IMAP

Filtering with Entourage - General filtering information including filtering spam tagged by the Barracuda Spam Filter

Updating your personal SPAM gateway block & white lists - How-to updating your personal SPAM gateway settings.

Accessing your server and web space with a Mac - This guide provides direction for faculty, staff and students on accessing your personal server storage and web site space as well as how to access your department or organizational web site space from a Mac.

Cloning Macs - Guide to cloning Macs. Ugly process that needs to be improved.

Abroad Program iPad Instructions - Information and instructions for the Abroad Program iPads.

Printing Support

General Printing Support

Swipe Print and Copying Locations

Brother HL-2170W (Natatorium)

Duplex Printing